At Lumiproxy, we want to make sure you are satisfied with our service, so we offer refunds to customers who cancel their subscription within 14 days of the original payment transaction, as long as the following conditions are met:
Our refunds are only for new users who purchase proxies through our customer support.
Your active subscription bandwidth usage must be less than 1GB.
Unlimited data plans are not refundable.
Static residential proxies are not refundable, but you can contact our customer service staff for a free IP change.
Customers who paid with cryptocurrency are not refundable.